Shipping policy
Order Processing
Thank you for shopping with Brailey's Crown.
Orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
During holidays, promotions, or high-volume periods, processing times may be slightly longer.
Shipping Method
Brailey's Crown ships all orders through USPS Ground Advantage.
Estimated delivery time after shipment is 2–5 business days within the United States. Delivery times are estimates provided by USPS and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your order's weight and destination.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's delivery.
Incorrect Shipping Addresses
Please verify your shipping address before placing your order.
Brailey's Crown is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at braileyscrown@gmail.com. We'll do our best to update the address before your order ships.
Lost, Stolen, or Delayed Packages
Once your package has been accepted by USPS, Brailey's Crown is not responsible for shipping delays, lost packages, or stolen deliveries.
If your package is marked as delivered but cannot be located, please contact USPS first. If you need additional assistance, email us and we'll gladly help however we can.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged product
- Photos of the shipping packaging (if applicable)
Email: braileyscrown@gmail.com
We'll review your request and work to resolve the issue as quickly as possible.
Shipping Locations
Currently, Brailey's Crown ships within the United States only.
Contact Us
If you have questions about shipping or your order, please contact us at:
Brailey's Crown
Email: braileyscrown@gmail.com